State Farm® Insurance Agent Chris Rose

"I hit a deer on the way to work early in a morning. I called Chris when they opened and before I got off the phone with him everything was set up. The following day (Friday) the car was towed to the collision company and by Monday I got the call to confirm the vehicle was totaled. People I work with told me horror stories of waiting weeks or months to get to that point, and i found out within a week of the accident. If I could put a banner on my car to help promote Chris I would. It’s hard to find a good insurance agent that really is looking for your best interests. As long as he’s around the area he’ll be my agent."

"I am 46 years old. My parents were insured with Jerry LaPointe (I think that was his name) for as long as I can remember (probably since the 80’s, no joke). When Jerry retired Chris Rose took his book of business and my parents stayed on with him. My mom died in 2020 and when my dad called to tell them and make a change to the insurance, he promptly got a letter in the mail that now that my mom had passed, he no longer qualified for guaranteed renewal because she was the anchor of that benefit. Isn’t that a nice thing to send an insured when he’s grieving the loss of his wife and for all of their marriage, she was the person who handled these things? As an insurance appraiser myself, I understand the WHY and explained it to him when his agent should’ve done that. Then in 2023 my Dad died. I called to cancel his car insurance when I sold his car and when they asked why I said that he died. Do you know that they didn’t even apologize for my loss? It was just like another day of clicking a button and cancelling a policy. Then when I sold their house and cancelled the homeowners the same scenario repeated with no condolences. Can you imagine inheriting a loyal book of business from a well established agent and not even being grateful or trying to get to know your insureds? I’m insured with SF but our agent is in Elmhurst. On the rare occasion that I need to call in they ask how my family is, etc. If one of us died they would be concerned, shocked, etc. Lack of care and compassion is my experience with this agent and his staff."

"This State Farm agent in Lockport, Illinois is a true insurance expert. They provided me with top-notch service, tailored insurance plans, and exceptional support for my auto and other insurance needs. Their professionalism and knowledge make them a standout choice in the area. Highly recommended! Kevin and Chris always show hospitality and will do the same for you, I will refer friends and family!"

"An extremely knowledgeable and caring professional. I have had Chris as my agent for 10 years and have never once had a bad experience. He always responds to incidents, accidents and or issues in a swift manner. He will stop at nothing to get you the best deal for your budget."

"Call them now! Seriously. I've been using Chris Rose at State Farm for my home and auto insurance in Lockport, IL for years. Chris and Kevin have been extremely helpful to me with their great advice, thus saving me money and aggravation, and their customer service can't be beat! I really do feel protected having them on my side."

"Chris Rose and Kevin Giers are the insurance dream team. These two guys are a class act in countless ways: they are smart, helpful, practical, and sincere in helping make sure you are well-informed and insured. They are great communicators and will text, email, call, send smoke signals…whatever it takes to make sure you are covered and you understand your policies. They are down-to-earth guys who are pleasant to work with and always leave me feeling that my assets are in good hands. Bonus points for having charismatic personalities and a great sense of humor."

"Went to the Chris Rose State Farm office right here in downtown Lockport because I was in desperate need of better auto insurance. My buddy Kevin there knew his stuff and answered any questions I had. I was out of there fully insured in less time than I thought. Said if I had any questions or problems in the future to just give them a call. Would definitely recommend this place!"